Welcome to Ridge Green and Freshbrook Surgery


COVID 19 Vaccinations:
We will contact you directly to invite you for a vaccination at the appropriate time. This is determined by vaccine availability and which group of patients are currently being vaccinated. We are part of the BRUNEL federated group of practices and have joined forces to roll out a mass vaccination campaign for Swindon residents and of course all our patients will benefit from this collaborative effort. Here are the groups in order of vaccination:


Risk group


Residents in a care home for older adults and their carers


All those 80 years of age and over
Frontline health and social care workers (see Chapter 14a)


All those 75 years of age and over


All those 70 years of age and over
Clinically extremely vulnerable individuals (see Definition of clinically extremely vulnerable groups)


All those 65 years of age and over


All individuals aged 16 years to 64 years with underlying health conditions which put them at higher risk of serious disease and mortality (see Appendix A or Chapter 14a)


All those 60 years of age and over


All those 55 years of age and over


All those 50 years of age and over

Gap between first and second dose of vaccine: - please read THIS article for more information on the recent changes.

COVID 19 symptoms: If you have any sore throat, cold or recent cough, fever, loss of smell, OR have been in contact with symptoms of Covid 19 then please do not attend the surgery, please self isolate and check for further instructions NHS111 online .

Face Mask Exemption: You do not need a Medical Certificate from us - see here. Print your own exemption card

Self Certification : Please visit the self-generating sick certificate here

Information on self-certificates and medical notes (you may give this to your employer)

Triage line: Please do not call the triage line or ask for exemptions from the self isolation process - we are not able to provide this advice.

Before attending the clinic: Please read the following STAY AT HOME GUIDANCE before booking or attending the sugery for an appointment

For updates on COVID-19 please visit NHS111 online or GOV.UK for up to date information. Covid pages for links and further help

Prescriptions During this time please use SystmOnline or request by email on
prescriptions.rgmc @ nhs.net (with no spaces).


Do it Online - Pick up Repeat Prescriptions. alterantively email prescriptions requests to prescriptions.rgmc @ nhs.net (with no spaces) ONLINE BOOKING OF APPOINTMENTS HAS BEEN SUSPENDED for now.
Go to our SYSTMONLINE webpages and log in. More information on Proxy access and detailed clinical record access can be found on our online access summary page

Need an appointment - 01793 874894 (routine)
Urgent appointments: 01793 874386 (triage line)
Get to know our staff ?

Routine GP Appointments:

We operate a 2 week diary of routine appointments for Doctors. You can therefore book up to 2 weeks ahead for a routine doctors appointment - nurses appointments are bookable several weeks ahead.
Every 2 weeks the diary is renewed with fresh GP appointments. These are the second and 4th friday of every month, but may vary from time to time. If you are having difficulty getting a routine appointment then please do check with reception when the next 2 week block of appoointments will be released.
Please note that appointments are available to book via the app and online using the SystmOne service. To register please do see us at reception with photo id and we can issue you access the same day.

If you are registered then you can also download your own self certificate with guidance on sick notes
If you take repeat medicines then check our guide on medication checks and do's and dont's
Check a bus map and get directions.

We hope you can find what you need here - Please feel free to feedback any content you would like included.

Fair Processing of Data: - we comply with new GDPR data processing laws. Please read our notice in detail

Extended hours appointments:

We do now offer appointments on Saturday mornings from 8.30-1pm with our treatment room nurse. To book please call through reception as usual.

Our clinical pharmacist is able to provide medication reviews through from 6.30pm til 7.30 pm pm Wednesday evenings and as telephone call back - book through reception.

About Us:

Established in 2001 Ridge Green was started with the intention of providing personal medical care in modern comfortable offices.
A New practice started with just 15 patients in 2001
Now grown to over 10,700 patients registered. Established across 2 sites we now provide a range of clinical services with the focus of a learning organisation continually improving our quality.
We are committed to the NHS patient charter and to the 2000 white paper providing for high quality health care closer to home.

CQC summary

Full report is available to view on the cqc website and is available in pdf HERE

Freshbrook Branch Surgery

Ridge Green and Freshbrook amalgamated in 2008. Since then we have unified the services. Now Freshbrook and Ridge Green Patients are able to use both sites as their own.

Freshbrook branch is open on Mondays and Wednesdays temporarily during the covid pandemic. The main site at Ridge Green is open throughout the week.

Just as other parts of the country are facing difficulties with recruiting doctors, Ridge Green and Freshbrook have joined forces to maximise the services we have available to offer our patients. We would like to thank our staff and patients for helping make this service the best we can under difficult circumstances.