Ridge Green 01793 874894
Freshbrook 01793 870494
Triage Line 01793 874386
Test Results 01793 874894 (after 11am)

Prescription delays

Sometimes there is a delay in getting your medicines together (the vast majority are processed the same or next day). Prescribing errors are some of the commonest problems in the NHS, we do our best to make sure your medicines are issued safely and securely. Some requests will need additional security steps or scrutiny to ensure safety. We may need additional time to process such requests and in addition may require you to make an appointment to see our doctor to confirm the need for a particular medicine. Please bear with us if there is a delay, we always do our best to get medicines processed in time to avoid a break in treatment.

Going on holiday? Remember to order your repeat prescriptions in plenty of time.