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Privacy notice

As data controllers, GPs have fair processing responsibilities under the Data Protection Act and GDPR law 2018. This means ensuring that your personal confidential data (PCD) is handled in ways that are safe, transparent and what you would reasonably expect. Please find documents and links below.

How we share information?

Only Ridge Green Medical Centre staff will have access to your information and will not share your data with any other third party. Ridge Green Medical Centre will not use or share your information for automated decision making, profiling or marketing purposes.

How long do we keep your personal data?

We will hold the information you submit to us for 6 months after the last contact.
The information collected from cookies is kept for as long as is reasonably necessary to provide you with a good experience when browsing our website.
Legal basis for the processing of your information
We, and you, have a legitimate interest in us providing you with the information you ask us for. It is necessary for us to process your information in order to do this.
We, and users of our services, have a legitimate interest in seeking to better understand how we can better improve our services. In order to do this it is necessary for us to process your information provided when you complete customer surveys and feedback questionnaires.
When you entered the website you will have been asked to consent to the use of cookies.

Your rights

You have a right to:

  • access the information we hold about you;
  • correct inaccuracies in the information we hold about you
  • withdraw any consent you have given to the use of your information;
  • complain to the relevant supervisory authority in any jurisdiction about our use of your information

in some circumstances:

  • erase information we hold about you;
  • receive a copy of your personal data in an electronic format and require us to provide this information to a third party;
  • restrict the use of information we hold about you; and
  • object to the use of information we hold about you.

You can exercise these rights by contacting us as detailed below.

How to contact us

If you have any questions about our privacy notice, the personal information we hold about you, or our use of your personal information then please contact our Data Protection Officer at:

Data Protection Officer
Ridge Green Medical Centre
Ramleaze Drive
Swindon SN5 5PX

[email protected]
How to make a complaint

You also have the right to raise any concerns about how your personal data is being processed by us with the Information Commissioners Office (ICO):
0303 123 1113

Changes to our privacy notice
We keep our privacy notice under regular review and we will place any updates on this webpage. This privacy notice was last updated on 23rd April 2020

Please click here to read the full version of the Patient Privacy Notice

This website uses cookies

A cookie is a small file, typically of letters and numbers, downloaded on to a device (like your computer or smart phone) when you accesses certain websites.

Cookies allow a website to recognise a user’s device.

Some cookies help websites to remember choices you make (e.g. which language you prefer if you use the Google Translate feature). Analytical cookies are to help us measure the number of visitors to a website. The two types we use are ‘Session’ and ‘Persistent’ cookies. Some cookies are temporary and disappear when you close your web browser, others may remain on your computer for a set period of time.

We do not knowingly collect or intend to collect any personal information about you using cookies. We do not share your personal information with anyone.

What can I do to manage cookies on my devices?

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.

If you are concerned about cookies and would like to ask further questions please do not hesitate to write to our website developers – [email protected]